Logo
Search
Login
Sign Up
Logo

Retention

Retention - Core

+1

Try this to win back customers.

Sep 22, 2026

•

3 min read

Try this to win back customers.

Tell past customers what changed since they last bought.

Retention - Core

+1

Want more repeat buyers? Rethink your bestseller.

Sep 15, 2026

•

2 min read

Want more repeat buyers? Rethink your bestseller.

Your most popular product isn’t the only place to look for your next repeat buyer.

Retention - Core

+1

Why customers ignore your emails and texts

Sep 8, 2026

•

3 min read

Why customers ignore your emails and texts

Repeating the same reminder across email, SMS, and push makes every message easier to ignore.

Retention - Core

+1

Who shouldn’t get your next email?

Sep 1, 2026

•

2 min read

Who shouldn’t get your next email?

Add one suppression check before your next campaign goes out.

Retention - Core

+1

Why your automated flows aren’t converting

Aug 25, 2026

•

2 min read

Why your automated flows aren’t converting

Featuring the right product is not enough if the rest of the email ignores the trigger.

Retention - Core

+1

Increase email upsells with one customer question

Aug 18, 2026

•

3 min read

Increase email upsells with one customer question

Use a post-purchase survey to learn why each customer bought, then tailor what you sell them next.

Retention - Core

+1

Your post-purchase flow is skipping a step.

Aug 11, 2026

•

2 min read

Your post-purchase flow is skipping a step.

Repeat purchases start with a habit. Help customers build it before you ask for reviews.

Retention - Core

+1

How to maximize SMS revenue

Aug 4, 2026

•

2 min read

How to maximize SMS revenue

Don’t make them hope they check their inbox in time.

Retention - Core

+1

Why your unsubscribe page is costing you customers.

Jul 28, 2026

•

2 min read

Why your unsubscribe page is costing you customers.

Most brands make it too easy to leave.

Retention - Core

+1

The onboarding flow that prevents subscription churn

Jul 21, 2026

•

2 min read

The onboarding flow that prevents subscription churn

Teach subscribers before they cancel

Retention - Core

+1

The mistake I see in browse abandonment emails

Jul 14, 2026

•

2 min read

The mistake I see in browse abandonment emails

And a better way to bring shoppers back.

Retention - Core

+1

Stop building campaigns around products (seriously)

Jul 7, 2026

•

2 min read

Stop building campaigns around products (seriously)

Start with the use case instead.

Retention - Core

+1

Why generic win-back emails fall flat

Jun 30, 2026

•

2 min read

Why generic win-back emails fall flat

How to turn real customer feedback into better-performing emails.

Retention - Core

+1

Your browse emails are reminding shoppers of the wrong thing

Jun 23, 2026

•

2 min read

Your browse emails are reminding shoppers of the wrong thing

One fashion brand lifted click-through 22% by matching shopper intent.

The Commerce Lab

© 2026 The Commerce Lab.
beehiivPowered by beehiiv